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How to Handle Your Rental Emergency

How to handle your rental emergency

It is one of the most dreaded parts of being a landlord – the call that comes from your tenant at 1 a.m., or worse, while you’re on vacation. The plumbing is clogged. The air conditioner has stopped cooling. The stove won’t turn on. And these are just the straightforward repair requests.

You’ve purchased an attractive property, you’ve invested in renovations and upgrades, and you’ve put in the time to find responsible tenants. In many ways, though, your work is just beginning the day your tenants move in. Often, the situations you’ll deal with after they occupy the property will be unexpected and will occur at the worst possible moment.

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One of the challenges of successful property management is handling these unexpected emergencies quickly and in a cost-effective manner so that your property investment continues to bring you a positive return. You’ll also keep your tenants happy by handling issues promptly.

How to Handle Your Rental Emergency

Problems when you least expect them

Owning property is a responsibility, and you need to keep up your end of the arrangement by providing a safe and livable space for your tenants. Without a property manager, you’re on the hook for these scenarios and more:

  •     Roof leaks
  •     Broken appliances
  •     Gas leaks
  •     Broken windows
  •     Doors that won’t lock
  •     Power outages
  •     Break-ins

Create a list of vendors

You need to find and maintain a list of vendors who can perform repairs, so you’ll know who to call when something goes wrong. No one wants to be googling plumbers in the middle of the night, hop

Educate your tenants

For your tenants, provide emergency contact information in case dangerous situations arise, educate them on what a true emergency is and what isn’t, and make sure they know how to respond to danger like fire, falling trees or gas leaks.

Inspect regularly

Regular inspections can help you minimize surprises and lower repair costs. It’s a good idea to do a thorough property inspection before a tenant moves in and after a tenant moves out. You should also conduct regular inspections while your property is occupied. These routine inspections allow you to keep an eye on things your tenants may not notice, and to make sure your renters aren’t damaging your investment.

Let a property manager help

Simply maintaining a property and managing the regular, expected, aspects of being a landlord can feel overwhelming, and handling emergency situations can be a real headache. This is where an experienced, local property manager like Greyhaven can take a lot of the stress of property ownership out of your life. We handle all of these situations and more, so you can stay tucked peacefully into bed, or relaxed on vacation.   

Contact us today if you have questions about our residential property management services.